Terms & Conditions

Terms and Conditions

Last Updated: [20.03.2025]

Welcome to Perri Allen Store (www.perriallenstore.com). This website is operated by Colombo Textiles Group of Companies (PVT) LTD, a company registered in Sri Lanka. By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully.


1. General

  • This website sells men’s shirts under our in-house brands Perri Allen and Denzo.

  • The services are currently available only within Sri Lanka.

  • By placing an order, you agree that you are legally capable of entering into a binding contract.


2. Products & Pricing

  • All products listed are exclusive to our in-house brands.

  • Prices are in Sri Lankan Rupees (LKR) and are inclusive of all applicable charges. No additional taxes are charged at checkout.

  • We reserve the right to change product pricing and availability without prior notice.


3. Orders & Payments

  • Accepted payment methods: Credit/Debit Cards, Cash on Delivery, KOKO Pay.

  • Once an order is placed, it cannot be modified or cancelled via the website.

  • If you wish to request a cancellation or change, email info@perriallenstore.com within 24 hours of placing the order.

  • All orders are subject to availability and confirmation by us.


4. Shipping & Delivery

  • Standard shipping is provided via third-party logistics partners.

    • Delivery within Colombo: 2–3 business days.

    • Island-wide delivery: 3–4 business days.

  • Flat shipping rate: Rs. 350 per order.

  • No express or international delivery options are currently available.


5. Delayed, Lost, or Damaged Shipments

  • If your package is lost, delayed, or damaged due to our error, we will offer a replacement or store credit.

  • If issues arise due to incorrect shipping information provided by the customer, we are not liable, and the customer must bear any additional re-shipping costs.

  • For any issues, contact info@perriallenstore.com.


6. Returns & Exchanges

  • Returns/exchanges are accepted within 7 days of delivery.

  • Items must be unused, in original condition, with tags and packaging intact.

  • Sale items are non-refundable and non-returnable.

  • To initiate a return/exchange:

    1. Send an email with proof of defect (photo) to info@perriallenstore.com within 7 days.

    2. Once approved, the item must be returned to the provided address.

    3. Upon receipt, we will issue a replacement or store credit for the product value.


7. Return Shipping Costs

  • Return shipping cost will be covered by us if returned using a courier service.


8. Refund & Replacement Policy

  • We do not offer cash refunds.

  • Store credit or product replacement will be issued only for:

    • Manufacturing defects

    • Incorrect sizing (if our error)

    • Damaged items on delivery


9. User Responsibilities

  • You agree not to misuse the website for unlawful or unauthorized purposes.

  • Any misuse of the website may result in denial of service and legal action.


10. Privacy Policy

  • We collect name, delivery address, contact number, and email for order fulfillment and marketing purposes.

  • Your data will never be sold or shared with third parties, except our delivery partners.

  • For more information, refer to our Privacy Policy.


11. Intellectual Property

  • All content, branding, product images, and logos on the website belong to Perri Allen Store and Colombo Textiles Group of Companies PVT LTD.

  • You may not reproduce or distribute any content without our written permission.


12. Limitation of Liability

  • We are not liable for indirect, incidental, or consequential damages arising from the use of this website or our products.


13. Changes to Terms

  • We reserve the right to update or modify these Terms and Conditions at any time without prior notice.

  • Continued use of the site after changes implies acceptance.


14. Governing Law

  • These Terms and Conditions are governed by the laws of Sri Lanka.


15. Contact Information

For any queries, please contact:
📧 info@perriallenstore.com
📍 Colombo Textiles Group of Companies (PVT) LTD, Sri Lanka