Delivery & Returns Policy

Delivery

  • Standard shipping is provided via third-party logistics partners.

    • Delivery within Colombo: 2–3 business days.

    • Island-wide delivery: 3–4 business days.

  • Flat shipping rate: Rs. 350 per order.

  • No express or international delivery options are currently available.

 

Returns & Exchange

  • Returns/exchanges are accepted within 7 days of delivery.

  • Items must be unused, in original condition, with tags and packaging intact.

  • Sale items are non-refundable and non-returnable.

  • To initiate a return/exchange:

    1. Send an email with proof of defect (photo) to info@perriallenstore.com within 7 days.

    2. Once approved, the item must be returned to the provided address.

    3. Upon receipt, we will issue a replacement or store credit for the product value.

Return Shipping Costs

  • Return shipping cost will be covered by us if returned using a courier service.